Effective as of August 1st, 2021.

These Hackle terms of service ("Agreement") contains the terms for use of the Hackle service and is between Hackle, Inc. ("Hackle"), a Delaware corporation and the party agreeing to the terms of this Agreement ("Customer"). By clicking an "accept" or similar button or otherwise downloading or using the Hackle service, the person performing any of the foregoing represents that he/she is authorized to do so on behalf of Customer and Customer agrees to be bound by the terms of this Agreement. Customer may not use the Hackle service without agreeing to this Agreement first. If a written agreement regarding customer's use of the Hackle service exists between and has been executed by both Hackle and customer, the terms of that written agreement shall take precedence over this Agreement.

1. Definitions

The definitions of terms used in these terms and conditions are as follows:

• "Service" refers to services provided to users through the company's website (https://hackle.io), and includes services that can A/B testing, feature management, incident detection, automatic-rollback, funnel analysis, and etc.
• "Member" means a customer who access the company's services, sign a contract with the company under these terms and conditions, and use the services provided by the company, who agree to these terms and conditions.
• "Visitor" means a customer who does not sign up as a member and wants to inquire or use the service provided by the company.
• "User" means a customer who use the services provided by the company, including members and visitors.
• "A/B testing" means that the current and changed version of the service provided by the member is targeted at the users of the service provided by the member during the same period.
• "Feature management" means the management of the release of changes to users of services provided by members to operate and improve services provided by members.
• "Incident detection" means detecting abnormal changes in the services provided by members, identifying the cause, and providing notifications to customers.
• "Automatic rollback" means that if a service provided by a member fails to operate normally due to the release of a specific change, the member automatically recovers the specific change in the service provided by the member.
• "Funnel Analysis" means the analysis of the user's journey using the services provided by the member with data.
• "Member ID" means unique information consisting of e-mail addresses, numbers, special characters, etc. entered at the time of membership or provided separately for the identification of members and the use of their members.
• "Fees" mean the payment that a member has to make to the company in return for using the service.
• "Settlement cycle" means the period of service use by members subject to monthly, yearly or specific period of time settlement of service fees.
• "Periodic payment" means that the member pays the service fee to the company in accordance with the settlement cycle agreed upon by the member when signing the service contract with the company every month or every year by using the selected service package.
• "Log data" means data collected for analysis of users using services provided by members.